Privacy policy

Last updated: October 12, 2026

This Privacy Policy describes how Petcetera™ ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from www.petceteranyc.com (the "Site").

INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the web pages or products you view, the websites or search terms that referred you, and how you interact with the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

HOW WE USE YOUR INFORMATION
We use the information we collect to:

  • Fulfill and process orders (including payment and shipping arrangements).
  • Communicate with you about your orders.
  • Screen for potential risk or fraud.
  • Share information or advertising about our products.
  • Improve our Site experience.

SHARING YOUR INFORMATION
We share your personal information with third parties to help us use your information as described above. This includes our e-commerce platform, suppliers, and shipping partners. We also use Google Analytics to help us understand how customers use the Site. We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, or to otherwise protect our rights.

YOUR RIGHTS
You have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. To do this, please contact us using the information below.

DATA RETENTION
When you place an order through the Site, we will keep your order information for our records unless and until you ask us to delete it.

CHANGES
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US
For questions, concerns, or to use your data rights, please contact us:

Petcetera™
New York City, NY 10025-3865
(online store, no walk-in location)
Phone: 917-600-2914
Email: hello@petceteranyc.com